refunds & returns policy

Please give your shopping cart a good looking over before you hit the almighty finalise button as we don’t exchange or refund due to change of mind.

Details are important (Virgo over here!) so we have tried to pack in as many details as possible to our descriptions. But if you are unsure, please don’t hesitate to contact us with any questions you may have floating around in that brain. Hopefully those questions are Ginger Pins Originals related, but we will do our best regardless.  

Keep in mind that although we provide a cheeky photo or two of each item, some colours may appear different on the screen than in real life. We will do our best to note that in the description – no catfishing here!

We want you to love your Ginger Pins Original purchase, so if something isn’t quite right please get in touch. We’ve got your back.

Loving and care instruction are listed on each item so you can keep your little gems looking their best. Even though you love them, they don’t need to shower with you.

Postage charges are non-refundable.